Data investigation
GLP-1 Telehealth Cancellation Index 2026
Which GLP-1 telehealth providers actually let you cancel anytime — versus lock you into a membership, multi-month prepay, or contract. Cancellation, commitment, and refund terms compared across the providers we track, with a downloadable dataset.
This cancellation investigation is part of Weight Loss Rankings' living editorial database — 560+ clinically-reviewed GLP-1 telehealth providers, with their cancellation, commitment, and refund terms pulled from each provider's own site and refreshed as our dataset changes.
The advertised monthly price is only half the story. Two GLP-1 programs can quote the same headline number, but one is genuinely month-to-month while the other quietly locks you into a membership fee, a multi-month prepay, or a contract with a remaining-balance charge if you leave early. That fine print is where a “cheap” plan turns expensive — and it is the single most common surprise readers ask us about after they sign up.
This index puts hard numbers on it. Across the 248 providers in our directory that disclose their terms, we record one thing for each: can you cancel anytime, what is the minimum commitment, what is the refund policy, and is there an early-termination fee. Of the 134 with clearly stated terms, 125 (93%) let you walk away anytime, while 83 require a membership, prepay, or contract. The data updates every time we re-verify a provider.[1]
Compare vetted GLP-1 providers
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No insurance needed · HSA/FSA eligible · vetted by our editors
MEDVi
Switching between compounded and brand-name GLP-1 through one provider
Starting price: $179/mo
Get started →Read review MEDVi →Liv Body
Compounded GLP-1 paired with a muscle-preservation supplement stack
Starting price: $99/mo
Get started →Read review Liv Body →DudeMeds
Men seeking no-fee GLP-1 access with oral and injectable options
Starting price: $199/mo
Get started →Read review DudeMeds →Oak
Compounded semaglutide and tirzepatide at a flat monthly price
Starting price: $133/mo
Get started →Read review Oak →Bodybuilding Health+
Fitness-brand compounded GLP-1 with hormone and performance programs
Starting price: $179/mo
Get started →Read review Bodybuilding Health+ →| Provider | Starting price | |
|---|---|---|
7.1MEDVi | $179/mo | Get started → |
7.3Liv Body | $99/mo | Get started → |
6.9DudeMeds | $199/mo | Get started → |
8.1Oak | $133/mo | Get started → |
| $179/mo | Get started → |
The headline numbers
Cancel anytime
93%125 of 134 providers with clear terms let you cancel with no penalty
Locked in
83require a membership, multi-month prepay, or contract before you can cancel penalty-free
The takeaway is that the market splits cleanly into two camps. The larger, consumer-friendlier camp is month-to-month: 165 providers let you cancel whenever you like. The smaller camp attaches strings — a recurring membership fee billed separately from the medication, a discounted rate that only applies if you prepay three, six, or twelve months up front, or an explicit contract with a balance owed on early exit (1 providers).[2]
Providers you can cancel anytime
These providers state, in their own terms, that you can cancel anytime with no minimum commitment — the reader-friendly end of the market. Always confirm on the provider's current terms page, since policies change:
Providers that lock you in
These providers require a membership, a multi-month prepay, or a contract term — or charge a fee to leave early. None of this makes them a bad choice (a prepay often buys a lower monthly rate), but you should know the commitment before you start, not after:
How commitments break down
Among the 248 providers with disclosed terms, here is how the minimum-commitment structures distribute:
| Minimum commitment | Providers | Share |
|---|---|---|
| None / month-to-month | 165 | 67% |
| Membership | 19 | 8% |
| 3-month prepay | 11 | 4% |
| 12-month contract | 2 | 1% |
| Not published | 2 | 1% |
| 6-month prepay | 2 | 1% |
| None on the 1-month supply; 3- and 6-month bundles are charged upfront | 1 | 0% |
| None stated; programs are described as flat-rate monthly | 1 | 0% |
| None on the month-to-month plan; 3/6/12-month prepay tiers are a single upfront charge | 1 | 0% |
| Not published; subscription terms are presented at checkout | 1 | 0% |
| None observed -- each order is a one-time purchase, not an auto-renewing subscription (confirmed by walking cart/checkout 2026-08-04). A separate optional "Celia Rewards" loyalty membership exists with its own terms. | 1 | 0% |
| None on the month-to-month plan; 12-week and 52-week prepay tiers cost less per month | 1 | 0% |
| Medication is month-to-month; the membership is billed annually | 1 | 0% |
| 1-, 3- or 6-month plans; the 3- and 6-month rates are per-month figures on a prepaid term | 1 | 0% |
| None — cancel or pause any time before your next refill processes | 1 | 0% |
| Month-to-month carries a two-month minimum; 6- and 12-month plans are paid upfront | 1 | 0% |
| None — "Your subscription can be canceled at any time — there's no long-term commitment required." | 1 | 0% |
| None stated beyond per-treatment payment — FAQ: "No forced subscriptions. Patients can pay only for the care and treatment options they need." | 1 | 0% |
| Rolling subscription that reships every 4 weeks | 1 | 0% |
| None. Monthly subscription with no long-term contract and no multi-month prepayment. | 1 | 0% |
| 1-month plan recurs every 4 weeks; the 3- and 6-month plans prepay 12 and 24 weeks respectively | 1 | 0% |
| None on the month-to-month plan; 3, 6 and 12-month prepay tiers are offered at lower rates | 1 | 0% |
| None stated; billing recurs every 30 days until canceled | 1 | 0% |
| None on the monthly plan; 3-, 6- and 12-month prepay tiers offered at lower per-month rates | 1 | 0% |
| None on the 4-week plan; 12, 24 and 52-week prepay tiers offered at lower weekly rates | 1 | 0% |
| None stated; subscriptions bill every 30 days until you cancel | 1 | 0% |
| Monthly plan that auto-renews; quarterly options offered | 1 | 0% |
| Monthly plan or a 3-, 6- or 12-month bundle billed upfront for the full term | 1 | 0% |
| Terms of Service state subscriptions may be canceled at any time, but the FAQ on all three treatment pages instead requires 30 days' notice before the next billing cycle — the two sources conflict | 1 | 0% |
| None; 1-month and 3-month plans are offered at the same monthly rate | 1 | 0% |
| Supply-based plans of 30, 90, 180 or 360 days | 1 | 0% |
| None stated — no long-term contract; cancel anytime with at least 72 hours' notice before your next billing date to avoid being charged for the next cycle. | 1 | 0% |
| None — $99/mo membership, cancel anytime from your account | 1 | 0% |
| None stated — monthly subscription | 1 | 0% |
| Marketed as a one-time purchase; the policy text also refers to monthly and three-month renewals | 1 | 0% |
| Monthly membership, with 3- and 6-month bundle options | 1 | 0% |
| None on the monthly plan; quarterly prepay offered | 1 | 0% |
| Plans are sold as 4/12/24/48-week terms; the 24- and 48-week plans ship every 12 weeks | 1 | 0% |
| Marketed as no monthly membership, cancel anytime | 1 | 0% |
| Membership bills on a recurring basis approximately every 28-30 days until canceled | 1 | 0% |
| None — no membership or subscription; each vial is purchased outright through the store | 1 | 0% |
| None stated, but the notice period is published three different ways: cancel anytime, 48 hours, and 30 days | 1 | 0% |
| Monthly membership; no prepay tiers published | 1 | 0% |
| Annual $199 membership (billed yearly); GLP-1 medication billed every 2 months, paid upfront in full | 1 | 0% |
| None stated in the Terms of Use; the separate Refund Policy page requires 72 hours' notice before your next billing date | 1 | 0% |
| None — 'There are no long-term contracts'; some treatments bill on an ongoing schedule | 1 | 0% |
| Not stated — no Terms of Service page is published on the site | 1 | 0% |
| None on the month-to-month plan; the 3-month plans are a single upfront payment for the full three months | 1 | 0% |
| Month-to-month available; 12, 24 and 52-week plans are billed once upfront | 1 | 0% |
| Three-month minimum; the plan then auto-renews every three months | 1 | 0% |
| None on the monthly plan; 3-, 6- and 12-month prepay tiers are offered at lower per-month rates | 1 | 0% |
| None on monthly; TRANSFORM and PREMIUM plans are prepaid multi-month | 1 | 0% |
| Marketed as cancel anytime | 1 | 0% |
Full cancellation index
The complete table below is our per-provider record — cancel-anytime status, minimum commitment, refund policy, and early-termination fee — for every tracked provider that discloses these terms. Each row links to our full review. Download the whole dataset as CSV or JSON at the bottom of the page.
| Provider | Cancel anytime? | Minimum commitment | Refund policy | Early-term fee? |
|---|---|---|---|---|
| 1st Optimal | Yes | None | Not stated | No |
| Actin | — | None | Not stated | — |
| AHBARx | Yes | None on the 1-month supply; 3- and 6-month bundles are charged upfront | Not stated | — |
| Alegro Health | Yes | None | Not stated | No |
| Alinwell | Yes | None stated; programs are described as flat-rate monthly | "You may cancel your subscription at any time; however, no refunds will be issued for medication that has already been dispensed or delivered." | No |
| Always Wellness and Recovery | Yes | None | Not stated | No |
| AM Rx | — | 3-month prepay | Not stated | — |
| Andrew Meds | Yes | None on the month-to-month plan; 3/6/12-month prepay tiers are a single upfront charge | "We do not offer refunds for partially used subscription periods, although we may provide refunds on a case-by-case basis in our sole and absolute discretion." | No |
| Arc-1 | Yes | None | Not stated | No |
| Ascend Medical | — | None | Not stated | — |
| Ascend Vitality | Yes | None | Not stated | No |
| AskRx | — | None | Not stated | — |
| Aspire Health | — | Membership | Not stated | — |
| Aurelius Health Group | Yes | None | Not stated | No |
| Auren Rx | Yes | None | Membership fees already paid are non-refundable; no charge at all until a physician approves | No |
| AVArx | — | Not published; subscription terms are presented at checkout | Because of federal and state law, prescription medications cannot be returned or resold once they have been dispensed and shipped. | — |
| AZ Health | Yes | None | Not stated | No |
| Bionomy Health | Yes | None | Not stated | No |
| Bioverse | Yes | None | Not stated | — |
| Bliv | Yes | None | Refund policy linked; details not shown | No |
| Bloom MD | — | None | Not stated | — |
| Blue Haven RX | — | None | Not charged until approved | — |
| bmiMD | — | Unclear | Auth hold released, no charge if found ineligible | — |
| Bodi Envi | Yes | None | Not stated | No |
| BodyLogicMD | Yes | None | Not stated | No |
| Bon Health | Yes | None | Not stated | No |
| boostAGErx | — | Unclear | Refunded if not a candidate; none once dispensed | — |
| Brello Health | No | 3-month prepay | Not stated | — |
| Brightmeds | — | Unclear | Conditional 6-mo money-back guarantee | — |
| Cabana | — | 12-month contract | Not stated | — |
| California Trim Clinic | — | 3-month prepay | Not stated | — |
| Candor Rx | Yes | None | Not stated | No |
| Carocare Wellness | — | None | Not stated | — |
| CeliaRx | Yes | None observed -- each order is a one-time purchase, not an auto-renewing subscription (confirmed by walking cart/checkout 2026-08-04). A separate optional "Celia Rewards" loyalty membership exists with its own terms. | Full refund if the reviewing clinician determines the medication is not clinically appropriate (stated on the product page and FAQ: "If a product is not approved, the order is canceled and a full refund is processed"). The Platform Terms of Use separately states transactions are otherwise non-refundable "except as may be required by applicable law." | — |
| Center for Medical Weight Loss (CMWL) | — | None | Not stated | — |
| Chronos Body Health & Wellness | — | Unclear | No upfront payment required | — |
| Cielo | — | None | Not stated | — |
| Claya | Yes | None | Money-back guarantee | No |
| ClickSlim | — | Not published | See Return & Refund Policy | — |
| Clinic Secret | Yes | None | Money-back guarantee at 6 months | No |
| Clume Health | Yes | None on the month-to-month plan; 12-week and 52-week prepay tiers cost less per month | "YOU WILL NOT BE ISSUED A REFUND UPON CANCELLATION FOR THE MONTH IN WHICH THE CANCELLATION OCCURRED OR FOR ANY PRIOR MONTHS." Multi-month prepaid plans are refunded only for months in which no medication shipped. | No |
| CLYR Health | Yes | None | Not stated | No |
| Coivas | — | None | Return policy published (terms not captured) | — |
| Collective | Yes | Medication is month-to-month; the membership is billed annually | 'All membership fees are non-refundable, and partial-period refunds are not provided.' | No |
| Concierge MD LA | — | Unclear | Not stated | — |
| CoraDoc | Yes | None | Full refund if not approved | No |
| Curex | Yes | None | Not stated | No |
| Curve | Yes | None | Not stated | — |
| CVS MinuteClinic | Yes | None | Not stated | No |
| Direct Meds | No | 3-month prepay | Charged for extra months in pack | Yes |
| Dollar Dad Club | Yes | None | Not stated | — |
| Dr. Gillis' Wellness Center | Yes | None | Not stated | No |
| DrBrainRx | Yes | None | Not stated | No |
| DreamHug Medical | — | Unclear | Money-back guarantee | — |
| DudeMeds | No | 6-month prepay | Not stated | — |
| Edessa | — | 1-, 3- or 6-month plans; the 3- and 6-month rates are per-month figures on a prepaid term | 'You will be eligible for a refund of your payment (minus dr. consult fees of 25%) if you can demonstrate that you have not lost weight after following our weight loss program for a minimum of 5 months.' The same section says 'We cannot accept returns of prescription products for reuse or resale, and all sales are final' and that consult fees are not refundable | — |
| EdgeRx | Yes | None — cancel or pause any time before your next refill processes | Refunded in full only for physician non-approval; once a protocol is approved and compounded it can't be returned or refunded | No |
| Effecty | Yes | None | Not stated | — |
| Elevate Health | — | None | Full refund if not approved | — |
| Elevated Health | Yes | None | Not stated | No |
| ElixaMD | Yes | None | Refund policy published, terms not stated | No |
| ElleS | — | Unclear | Not stated | — |
| EllieMD | — | Unclear | Refunded if provider finds you ineligible | — |
| Eloria | Yes | None | Not stated | No |
| Embody | — | Unclear | Refund only if disqualified; 6-mo guarantee | — |
| Enhance MD | Yes | None | Not stated | — |
| EOS Health | — | None | Not stated | — |
| Eve | — | Unclear | Money-back satisfaction guarantee | — |
| Evergreen Telehealth | — | Month-to-month carries a two-month minimum; 6- and 12-month plans are paid upfront | "All fees for consultations, prescriptions, and medications are final and non-refundable once an order has been processed." | — |
| Fifty 410 | Yes | None | Not stated | No |
| FitFlow | Yes | None | Not stated | No |
| FORM | Yes | None — "Your subscription can be canceled at any time — there's no long-term commitment required." | Prescriptions already dispensed are final sale; damaged-item replacement requests must be made within 3 days of delivery with photo evidence; authorized refunds take up to 30 days. | No |
| Form Health | — | Membership | Not stated | — |
| FormidableMD | Yes | None | Not stated | No |
| Found | Yes | None | Not stated | — |
| Framework | Yes | None | Not stated | — |
| Fresh Day Meds | — | None | Not stated | — |
| Gaya Wellness | Yes | None | Not stated | — |
| Get Thin MD | — | None | Not stated | — |
| Gimme Care | Yes | None | Not stated | — |
| Glam Health | Yes | None stated beyond per-treatment payment — FAQ: "No forced subscriptions. Patients can pay only for the care and treatment options they need." | Not stated — no Terms of Service or refund policy page found on site. | No |
| Goldspan Health | Yes | Rolling subscription that reships every 4 weeks | Governed by a separate published Refund Policy | No |
| Good Girl Rx | — | None | Not stated | — |
| He & She MD | — | Unclear | Only charged if prescribed | — |
| HealthRX | Yes | None | Refund if not approved; unshipped doses refunded | No |
| Hello Alpha | — | Membership | Not stated | — |
| HelloWellness | No | 3-month prepay | Not stated | — |
| Heros Health | — | Unclear | 100% refund if not approved; 90-day money-back | — |
| Hers | — | Membership | Not stated | — |
| Hims | — | Membership | Not stated | — |
| Human+ | — | Membership | Not stated | — |
| HumeCare+ | Yes | None | Not stated | No |
| Immortals | No | 3-month prepay | Not stated | — |
| Intimate Rose | Yes | None | Not stated | No |
| Invyncible | Yes | None | Not stated | No |
| Ivologist | Yes | None | Not stated | No |
| Jently | Yes | None | No refund after consult/Rx; pending orders refundable | No |
| JM Integrated Health | — | None | Not stated | — |
| Joi + Blokes | — | 3-month prepay | Not stated | — |
| Jyra Health | Yes | None | Refunds/cancellations policy exists, terms not stated | — |
| KERNX Health | Yes | None. Monthly subscription with no long-term contract and no multi-month prepayment. | Refunds are handled on a case-by-case basis. | No |
| Kina | Yes | None | Not stated | No |
| Kongo | Yes | None | Not stated | No |
| Kova | Yes | 1-month plan recurs every 4 weeks; the 3- and 6-month plans prepay 12 and 24 weeks respectively | Canceling stops future charges but 'does not necessarily entitle you to a refund of amounts already charged' | — |
| Lean Meds | Yes | None on the month-to-month plan; 3, 6 and 12-month prepay tiers are offered at lower rates | All sales are final except as stated in the Refund & Cancellation Policy or as required by law. Medical consultation fees are not refundable, and prescription products cannot be returned. | No |
| Lemonaid Health | — | Membership | Not stated | — |
| LevelsRx | — | Unclear | Money-back guarantee | — |
| LevelUp Rx | — | None | Returns/refund policy published (terms not captured) | — |
| Levity | Yes | None | Not stated | No |
| Liberty | — | None | Not stated | — |
| Lighter You | Yes | None | Full refund if medically disqualified by a provider; otherwise per the refund policy | — |
| Liv Body | — | Unclear | All fees non-refundable | — |
| Live Vital | — | Unclear | Not stated | — |
| Livv | — | Unclear | Only charged if approved | — |
| Longevixx | Yes | None stated; billing recurs every 30 days until canceled | Not stated as a standalone policy. The Terms note that where a pricing error occurs Longevixx may cancel the order and issue a refund for any amount already paid. | — |
| Loop Health | — | Membership | Not stated | — |
| LovelyMeds | Yes | None | Not stated | No |
| Lttl | Yes | None on the monthly plan; 3-, 6- and 12-month prepay tiers offered at lower per-month rates | Full refund if a provider finds you medically ineligible at the initial consultation; medications are non-returnable and non-refundable once shipped | — |
| Luma Meds | — | None | Not stated | — |
| Luvo Health | Yes | None on the 4-week plan; 12, 24 and 52-week prepay tiers offered at lower weekly rates | You may request or be issued a refund for your current billing cycle only if, at the time of the request or cancellation, your medication has not been ordered. | No |
| LVNG RX | Yes | None stated; subscriptions bill every 30 days until you cancel | No returns or exchanges on prescription products. Refunds are issued only if the wrong or damaged item was sent, the product fails safety standards, the order has not shipped, or the prescribing provider declines to prescribe. Returned prescription medication carries a $35 disposal fee. | No |
| Magnolia Regenerative Medicine | Yes | Monthly plan that auto-renews; quarterly options offered | "Magnolia Regenerative Medicine has a strict no-refund policy, including in the event of termination." "There are no refunds on medications." | No |
| MangoRx | — | None | Full refund if declined, else all sales final | — |
| Maximus | Yes | None | Not stated | — |
| MaxLife | — | Membership | Not stated | — |
| Measured | — | Membership | Not stated | — |
| MEDGm | Yes | Monthly plan or a 3-, 6- or 12-month bundle billed upfront for the full term | 'The Subscription Service fee is charged upfront for the contracted term you selected and is non-refundable' — the only exception is a documented medical disqualification, refunded for the months that can no longer be delivered | No |
| MediRX | — | None | Not stated | — |
| Medro | Yes | None | Not stated | — |
| Medsol RX | — | None | Not stated | — |
| MEDVi | — | Membership | Not stated | — |
| Metaboost Rx | — | Terms of Service state subscriptions may be canceled at any time, but the FAQ on all three treatment pages instead requires 30 days' notice before the next billing cycle — the two sources conflict | No refunds for medication already dispensed or delivered. Prescription orders can be canceled within 24 hours of placing if not yet processed. Refund issued if the prescribing provider declines to authorize treatment ('$0 if not approved') | No |
| Mevo Health | — | None | Not stated | — |
| Mint Med | Yes | None | Not stated | No |
| Mochi Health | — | None | Not stated | — |
| Modern Age | — | 6-month prepay | Not stated | — |
| Mondae | Yes | None; 1-month and 3-month plans are offered at the same monthly rate | Refunds are not guaranteed. Orders can be canceled only before the medication has been dispensed or shipped. The Terms state that any applicable fees and other charges are not refundable in whole or in part. | No |
| MultiMedRx | — | Unclear | Consultation fee fully refundable | — |
| MyFastRx | — | None | Not stated | — |
| myRocky | — | Membership | Not stated | — |
| MyStart Health | — | Unclear | All shipped orders non-refundable | — |
| NewSelf | Yes | None | Not stated | — |
| Nex Gen Health Rx | — | Supply-based plans of 30, 90, 180 or 360 days | A published Return & Refund policy exists; terms not quoted on the product pages | — |
| NextMeds | Yes | None | Refund & cancellation policy linked | No |
| Nirwana Health | Yes | None | Not stated | — |
| Nolu | Yes | None stated — no long-term contract; cancel anytime with at least 72 hours' notice before your next billing date to avoid being charged for the next cycle. | Full refund if canceled within the first 72 hours of a new subscription term before receiving service, or if disqualified by the provider. Monthly-billed plans get no refund for the cancellation month or any prior month; multi-month prepay plans are refunded only for unshipped months. | No |
| Nova | Yes | None — $99/mo membership, cancel anytime from your account | Membership and consultation fees are generally non-refundable once clinical review is complete, including when the provider declines to prescribe. Medication is refundable only before compounding begins, or for pharmacy error, damage, or loss in transit. | No |
| Novi | No | 3-month prepay | First 3 months non-refundable | — |
| Nucific | — | Not published | Not stated | — |
| Oak | Yes | None | Not stated | No |
| Obu Health | — | None | No refunds; all sales final | — |
| Ondra Health | — | None | Not stated | — |
| Oria Meds | Yes | None stated — monthly subscription | Prescription medications are not returnable and not refundable once dispensed, including partially used or unopened vials. Completing the intake is free and you are charged only after a provider approves treatment. | No |
| OurView Health | Yes | None | Return/refund policy present, terms not quoted | No |
| OzielRx | — | Marketed as a one-time purchase; the policy text also refers to monthly and three-month renewals | 'If a licensed provider determines that treatment is not appropriate, the payment will be refunded in full to the original payment method.' Approved refunds typically issue within 5 business days. | No |
| Pallas Health | Yes | None | Full refund if a clinician declines or the order is unfulfilled; otherwise minus processing plus a $5 fee | No |
| PauseRX | No | Unclear | No returns or exchanges | — |
| PCOS Sisters | — | Membership | Not stated | — |
| PepHaūs | — | None | Not stated | — |
| Pepti | Yes | None | Fully refunded if a provider does not approve you; money-back guarantee advertised | No |
| PeterMD | — | Unclear | Strict, all sales final | — |
| Piper | Yes | None | Not stated | No |
| PlushCare | — | Membership | Not stated | — |
| Potere Health MD | Yes | None | Not stated | No |
| Precision Telemed | Yes | None | Not stated | No |
| PrescribedRX | — | None | Not stated | — |
| PrideRx | — | Membership | Not stated | — |
| Primary Clinic (Direct GLP) | — | Membership | Not stated | — |
| Prime Health | — | Unclear | Money-back if <10% body-weight loss | — |
| Queen RX | Yes | None | Full refund if not prescribed | No |
| QuickMD | Yes | None | Not stated | No |
| Ravia Health | — | Membership | Not stated | — |
| Rehydra+ Wellness | Yes | None | All prescription sales final; no returns or refunds once shipped | No |
| Rejuve Meds | Yes | None | Not stated | No |
| Remedy Meds | — | Unclear | 365-day money-back guarantee | — |
| REMEVi | Yes | None | Refund policy present, terms not quoted | No |
| Remote Pharmacy | Yes | None | Not stated | No |
| RENN Health | — | Monthly membership, with 3- and 6-month bundle options | Not stated | — |
| RestorLife Med | Yes | None | Not stated | No |
| Revive Meds | Yes | None | Not stated | No |
| Rewinding RX | Yes | None | Not stated | No |
| Rivo Health | — | None | Not stated | — |
| Rixa Health | — | Unclear | No charge until approval | — |
| Roen Rx | — | Membership | Not stated | — |
| RxSaludable | — | None | Not stated | — |
| RxSpan MD | Yes | None | Not stated | No |
| Rylo Health | Yes | None on the monthly plan; quarterly prepay offered | Not stated | No |
| Ryze Rx | — | Unclear | No written refund policy published | — |
| Sesame Care | Yes | None | Not stated | No |
| SexyMD | — | Plans are sold as 4/12/24/48-week terms; the 24- and 48-week plans ship every 12 weeks | Not stated as a general right; the terms cover replacements for damage reported within 24-48 hours of delivery | — |
| ShapeIn Rx | Yes | Marketed as no monthly membership, cancel anytime | Not stated | — |
| ShedRx | — | None | 120-day money-back guarantee | — |
| Signos | — | Unclear | Not stated | — |
| SkinnyRx | — | Unclear | 90-day money-back guarantee | — |
| SkyRx | No | 12-month contract | Not stated | — |
| Solaya MD | Yes | Membership bills on a recurring basis approximately every 28-30 days until canceled | "Once paid, your Membership Fee is non-refundable." Prescription products: "we cannot accept returns of prescription products for reuse or resale, and all sales are final." | No |
| Somira Health | — | None | Refund & Cancellation policy exists, terms not stated | — |
| Southern Vitality and Weight Loss | Yes | None | Not stated | No |
| Sprout Health | — | Unclear | Non-refundable unless disqualified | — |
| StackMD | Yes | None — no membership or subscription; each vial is purchased outright through the store | All sales are final. Dispensed prescription medication cannot be returned or refunded, per 21 CFR 205.50 and state pharmacy law | No |
| Stealth Health | Yes | None | Pay only when prescription received | No |
| Strut Health | — | Unclear | No refunds once order processed | — |
| Sumbare Wellness | — | None stated, but the notice period is published three different ways: cancel anytime, 48 hours, and 30 days | Because prescription products are personal, regulated, and cannot be reused, we do not accept returns or exchanges. | No |
| Superior Remedies | — | Monthly membership; no prepay tiers published | If a client is not medically approved, treatment charges are not processed. All consultations, memberships, medical visits, and fulfilled prescriptions are otherwise non-refundable once services begin or medication is processed. | — |
| Superpower | — | Annual $199 membership (billed yearly); GLP-1 medication billed every 2 months, paid upfront in full | Medication: '30 days to decide. Not for you? Get a full [medication] refund.' Membership: the $199 annual fee is non-refundable ('it covers your clinical evaluation, provider support, and comprehensive lab testing'). FAQ separately states 'Superpower does not offer refunds at this time.' | — |
| SurpassMD | Yes | None stated in the Terms of Use; the separate Refund Policy page requires 72 hours' notice before your next billing date | Conflicting: Terms of Use Section 12 says refunds are available any time unless that period's medication already shipped; the separate Cancellation and Refund Policy page says no refunds are issued upon cancellation except when disqualified by the medical provider | No |
| Synergy Rx | — | Unclear | Non-refundable, all sales final | — |
| TeleCareSpot | Yes | None | Consult fee credited toward package if approved | No |
| TeleClinic | — | 3-month prepay | Not stated | — |
| TeleDocs360 | — | None | Not stated | — |
| TelePeptide | — | None | Not stated | — |
| Tell Her Doc | Yes | None | Not stated | No |
| The Edit | Yes | None | Full refund if not approved; compounded medication non-refundable once dispensed | No |
| This Gen Wellness | Yes | None — 'There are no long-term contracts'; some treatments bill on an ongoing schedule | Full refund before the pharmacy processes or ships the medication; no returns or refunds once dispensed and shipped (FDA rules). Replacement for damaged or incorrect shipments reported within 48 hours. Cancellation of ongoing care takes effect at the end of the current cycle with no prorated refunds. No charge at all if a clinician determines treatment is not clinically appropriate. | No |
| Thryve | — | Not stated — no Terms of Service page is published on the site | Homepage banner states: "Weight-Loss Guarantee — Or Your Money Back!" but no formal refund policy, eligibility terms, or Terms of Service page is published to define it. | — |
| TideMedix | Yes | None | Final once shipped; 30-day unopened returns | No |
| TMates | Yes | None | Not stated | — |
| Transparent Meds | — | None | Not stated | — |
| Trellis Vitality | Yes | None | Refund eligibility determined on a per-order basis | No |
| Trillium Meds | — | None | Not stated | — |
| Trimi Health | — | None | 6-month money-back promise | — |
| Trinity Meds | — | None | Not stated | — |
| TRT Kingdom | — | Unclear | Not stated | — |
| tru Weight Loss | No | 3-month prepay | Not stated | — |
| TrueMe | Yes | None on the month-to-month plan; the 3-month plans are a single upfront payment for the full three months | Dispensed prescriptions cannot be returned and orders are final once the pharmacy begins preparing or dispensing. Any applicable charge is refunded if a provider determines treatment is not medically appropriate. | No |
| Tryozi | Yes | Month-to-month available; 12, 24 and 52-week plans are billed once upfront | See Cancellation & Refund policy | — |
| Tuyo Health | Yes | None | Not stated | — |
| Tyde Wellness | Yes | None | Not stated | No |
| Valhalla Vitality | Yes | None | Not stated | No |
| VevaRX | Yes | Three-month minimum; the plan then auto-renews every three months | "Refunds are granted only under the following two circumstances" — a narrow policy, not a general right | No |
| VigorMeds | — | Unclear | 30-day no-questions-asked satisfaction guarantee | — |
| VitaFusions IV | Yes | None | Not stated | No |
| Vitara RX | Yes | None | Not stated | No |
| VitaStir | Yes | None | Full refund if physician doesn't approve | — |
| Voxy | Yes | None on the monthly plan; 3-, 6- and 12-month prepay tiers are offered at lower per-month rates | Not stated | — |
| Vytora Health | — | None | Not stated | — |
| Vyvron | Yes | None on monthly; TRANSFORM and PREMIUM plans are prepaid multi-month | Full refund only within the first 72 hours with no services received, or if medically disqualified | No |
| Walgreens Weight Management | — | None | Not stated | — |
| WeightCare | — | None | Not stated | — |
| WeightlessRx | — | 3-month prepay | Not stated | — |
| Whoosh Wellness | — | None | Not charged unless prescribed | — |
| Woodwork | — | Unclear | Not stated | — |
| YourHealthRx | — | None | Not stated | — |
| Youth & Soul | Yes | Marketed as cancel anytime | Full Refund if Not Approved | — |
| Zappy Health | Yes | None | Not stated | No |
| Zealthy | — | Membership | Not stated | — |
| Zeuss | Yes | None | Not stated | No |
| ZYP Medical | Yes | None | Not stated | No |
Methodology
Every entry in this index is taken from the public-facing terms, pricing, or FAQ pages of the named provider, captured during our editorial verification of that provider. We record four fields: whether the provider states you can cancel anytime, the minimum commitment before penalty-free cancellation, the refund policy, and whether an early-termination or remaining-balance fee applies.
We only report what a provider's own materials state. Where a term is not disclosed, we mark it unclear or not stated rather than guessing — so a provider absent from the cancel-anytime list has not necessarily locked you in; it may simply not publish the term. A discounted multi-month prepay that is optional (a month-to-month plan is also offered) is recorded as no commitment; a required minimum term is recorded as a commitment. The “data as of” stamp at the top of the page reflects the most recent verification across the dataset. Confirm the current terms on the provider's own site before you sign up, since policies change.[3]
Cite this data — September 2026
Free to cite with a linkOriginal analysis of published GLP-1 prices across every telehealth provider in our database. Figures update automatically each month.
Key findings (copy to cite)
- Weight Loss Rankings tracks cancellation and commitment terms across 248 US GLP-1 telehealth providers as of September 2026. (Source: Weight Loss Rankings GLP-1 Telehealth Cancellation Index, https://www.weightlossrankings.org/research/glp1-telehealth-cancellation-index, September 2026)
- Of the 134 providers with clearly stated terms, 125 (93%) let you cancel anytime with no penalty, while 9 bind you to a commitment you cannot exit penalty-free. (Source: Weight Loss Rankings GLP-1 Telehealth Cancellation Index, https://www.weightlossrankings.org/research/glp1-telehealth-cancellation-index, September 2026)
- 83 providers require a minimum commitment — most commonly a membership fee, a 3-to-12-month prepay, or a fixed contract term — and 1 charge a remaining-balance or early-termination fee to leave early. (Source: Weight Loss Rankings GLP-1 Telehealth Cancellation Index, https://www.weightlossrankings.org/research/glp1-telehealth-cancellation-index, September 2026)
- 165 of the 248 tracked providers offer month-to-month plans with no minimum commitment. (Source: Weight Loss Rankings GLP-1 Telehealth Cancellation Index, https://www.weightlossrankings.org/research/glp1-telehealth-cancellation-index, September 2026)
Statistical notes
- Each provider is weighted equally; the index counts providers, not customers. 'Unclear'/'not stated' is a real, counted value — never a guess.
- An optional multi-month prepay (with a month-to-month plan also offered) is recorded as no commitment; a required minimum term is recorded as a commitment.
- Coverage: the US telehealth providers in our verified directory that disclose cancellation terms — not in-person clinics.
- Questions or corrections: see our contact page (/contact) and methodology (/methodology).
Free for editorial use. Please credit Weight Loss Rankings with a link to weightlossrankings.org/research/glp1-pricing-index.
Frequently Asked Questions
References
- 1.Federal Trade Commission. Rule Concerning Recurring Subscriptions and Other Negative Option Programs (the 'Click-to-Cancel' Rule). 16 CFR Part 425; FTC Final Rule. 2024. https://www.ftc.gov/legal-library/browse/rules/negative-option-rule
- 2.California Legislature. Automatic Renewal Law — Business and Professions Code §§17600–17606 (automatic renewal and continuous service offers). California Business and Professions Code. 2023. https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=BPC&division=7.&title=&part=3.&chapter=1.&article=9.
- 3.Federal Trade Commission. Consumer Advice: Subscriptions, Free Trials, and Automatic Renewals — What to Know Before You Sign Up. FTC Consumer Advice. 2024. https://consumer.ftc.gov/articles/what-know-free-trials-and-other-marketing-offers
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